How you can protect yourself
Protecting your identity and finances is a joint effort. We work around the clock to keep you safe, but you also have an important role to play.
Key online banking safety tips
Avoid scams
Know how to tell when you’re really talking to us and when it’s someone trying to trick you.Protect your devices
Get free security software that helps you avoid fraud and malware while browsing online.Arm yourself with knowledge
Arm yourself with knowledge by visiting our Learning Centre and reading our brochures about protecting yourself from cybercrime and common scams.
How we’ll contact you
Not sure if an email, call or text is really from B M O? Here’s how you can know when it’s really us.
Our Message Center allows us to send you confidential information, including attachments, and lets you respond securely.
- All messages you send or receive through the Message Center are encrypted, so your personal and financial info is protected.
To join the Message Center and start using it, you’ll first receive an email invitation from your B M O representative.
How we protect you
Your security is essential. Find out how we keep you and your info safe when banking.
Safe browsing with IBM® Trusteer Rapport®
FAQs
B M O Digital Banking and Bill Pay Service Guarantees
We’ll reimburse you for any losses to your personal banking accounts from unauthorized transactions through B M O Digital Banking. As well, if we fail to process a properly scheduled bill payment in B M O Digital Banking in accordance with your instructions, we’ll reimburse any late charges assessed by the biller.
To ensure reimbursement, you'll need to take a few steps to protect your account information, as outlined in our B M O Digital Banking Agreement.
- Message and data rates may apply. Contact your wireless carrier for details.
- Certain conditions and limitations apply. B M O Online Guarantees apply to personal accounts only and do not apply to commercial or business accounts. Please see the B M O Online For full details, please visit bmo.com/en-us/legal.
- Downloading and use of the Trusteer Rapport software is governed by the terms of the Rapport license agreement, which is provided with the software. B M O makes no representation or warranty respecting the software or Trusteer's website. You agree B M O is not responsible for any difficulties, consequences, costs, claims, damages or losses arising in any way whatsoever out of the downloading or use of the software.
- Third party websites may have privacy and security policies different from B M O. Links to other websites do not imply the endorsement or approval of such websites. Please review the privacy and security policies of websites reached through links from B M O websites.